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Return and Refund Policy

Your satisfaction is our top priority. Each t-shirt we sell is made to order, and we take great care to ensure it meets your expectations. Please read our return policy carefully before placing your order.

✅ Return Policy

As our products are custom-made for each order, we do not accept returns or exchanges due to:

  • Change of mind after purchase.
  • Incorrect selection of size, color, or design by the customer.

❌ Returns Are Not Accepted If:

  • The item has been used or washed.
  • More than 30 days have passed since the delivery date.
  • The product matches the specifications entered at the time of order.

🛠️ Damaged or Defective Products

If you receive a product that is defective, damaged, or different from what you ordered, please contact us within 7 days of receiving the item at:

📧 clara@fanstartee.com

Include your order number and clear photos of the issue. Once verified, we will:

  • Reprint and resend the item at no extra cost, or
  • Issue a full refund to your original payment method.

⏳ Refund Processing Time

Once your refund is approved, please allow 5–10 business days for the amount to appear in your account, depending on your payment method.

ℹ️ Additional Information

  • If the issue is our fault (wrong item, damage, print error), we will cover return shipping costs.
  • Returns without prior contact and approval will not be accepted.

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